Participant Help
What do I do if I receive an error on the website?
If you ever receive an error on the website, please contact HFS at 410.771.1331 or 888.460.8005 and press 2 for Participant Services.
View additional questions:
- Submitting and Processing Claims
Please Note: Claims must be submitted to HFS by 12:00 p.m. the day prior to your groups scheduled processing date. - Logging into your Account
- How can I view my account information? What information do I need to log on to view my account information?
- What do I do if I forget my PIN?
- What do I do if I receive an error on the website?
- Miscellaneous FAQs

