Flex Debit Card
How do I activate my debit card?
The debit card is activated the first time you swipe the card for an eligible expense.
How does the debit card work?
Present your card to a qualified merchant or provider and via their charge terminal, they will swipe your card like any other credit card to pay for your purchase. Funds for eligible expenses will be transferred directly to the provider or merchant from your Medical Care or Dependent Care Spending Account through the MasterCard network. Remember, save all your receipts, as you may be required to document eligibility of an expense.
Where can I use my debit card?
You may use your debit card at any qualified merchant (doctors, dentists, pharmacies, etc.) but effective January 1, 2008, new regulations will be in effect for debit cards used at non-health related merchants (grocery stores, discount stores, etc.) for Flexible Spending Account (FSA) and/or Health Reimbursement Arrangement (HRA) purchases. The new regulations state that the card may only be used at non-healthcare related merchants that have an Inventory Information Approval System (IIAS). The purpose of the IIAS is to, in real-time, verify all purchases (as defined by IRS Code Section 213(d)) are approved health related items. During checkout, all items are cross referenced against a list of approved health related items; if items are identified as non-healthcare related items a second form of payment will be requested.
- Click here to learn more about IIAS
- Click here for a full list of merchants using an IIAS.
**Please note that if you participate in an HRA plan that allows only deductibles and prescriptions, certain merchants do not participate fully in the IIAS program. As a result. your card will only work at merchants listed with an X in the far right column associated with each merchant. Your card will not work at those vendors that do not signify their participation in the Prescription Level of IIAS**
View additional questions:
- How do I activate my debit card?
- How does the debit card work?
- Where can I use my debit card?
- Is the debit card just another MasterCard?
- What can I use my debit card for?
- Will the debit card know what expenses are eligible and what are not?
- When can I begin using my debit card?
- What happens if I use my debit card for an ineligible expense?
- What do I do if my debit card is lost or stolen?
- Do I have to use the debit card or can I still file FSA claims the regular way?
- Who do I contact if I have questions regarding my debit card?
- Should I disregard the debit card at the end of the year?
- Can the debit card be used for mail order expenses?
- Can I get a debit card for my spouse or my dependent away at school?