Flex Debit Card
What happens if I use my debit card for an ineligible expense?
If you were to use your debit card for an ineligible expense, HFS would contact you by letter requesting a copy of the receipt for the expense in question. If after reviewing the receipt, it is determined that the expense was truly ineligible, then HFS will request that you send in a check made payable to your employer to reimburse the spending account.
What do I do if my debit card is lost or stolen?
Like a credit card, you should report the circumstance as soon as you know. You should immediately call HFS at 888-460-8005 to deactivate your card. A replacement card should arrive within 7-10 business days.
View additional questions:
- How do I activate my debit card?
- How does the debit card work?
- Where can I use my debit card?
- Is the debit card just another MasterCard?
- What can I use my debit card for?
- Will the debit card know what expenses are eligible and what are not?
- When can I begin using my debit card?
- What happens if I use my debit card for an ineligible expense?
- What do I do if my debit card is lost or stolen?
- Do I have to use the debit card or can I still file FSA claims the regular way?
- Who do I contact if I have questions regarding my debit card?
- Should I disregard the debit card at the end of the year?
- Can the debit card be used for mail order expenses?
- Can I get a debit card for my spouse or my dependent away at school?